The box will include a MAGWheel Charger, an Owner's Manual, and a handle. Any other additional accessories are available for purchase in our eshop.

We have the latest MagWheel releases. The highest quality Magwheels that are more durable then original versions. They are the next generation of lithium Ion powered recreational sports.

MAGWheel can support up T1/100kg , T2/120kg, T3/ 125kg.

According to the actual shipping time on the official website. Although, there my be delays during holidays.

First of all, THANK YOU FOR YOUR PURCHASE FROM MobiMagWheel!!! Secondly, Below is information on how shipping works, so that you will know what to expect and do not worry.

On many orders THE TRACKING WILL NOT BE UPDATED UNTIL AFTER THE SHIPMENT LEAVES THE WAREHOUSE OR IN THE CASE IT IS OUT OF STOCK LANDS IN THE DESTINATION COUNTRY and your package is received by the domestic carrier (Fedex,UPS, DHL,Etc). (Please be patent during this part of your shipment.)

At that time, your tracking will be updated and they will send you an exact delivery date. Usually 3 or 4 days from leaving the U.S. if the destination is also within the U.S. This entire process from "label made" to the package at your door is approximately 10 working days.

When the package is delivered, you will need to sign for it, so it's a good idea to know when it will arrive. Do not let UPS leave the package in the lobby or other places where your package my be at risk of theft.

No. MAGWheel is water-resistant, not waterproof. They can withstand a certain amount of moisture, but we recommend taking extra care when riding in or near the water and completely drying the circuit board before charging to avoid damage.

If the MagWheel will not be used for a long time, store the MagWeel fully charged and then after a maximum period of three months discharge at least 50% and then charge back to full capacity. Repeat that process if the MagWheel is to stay unused, or better still give it to someone that will use it, the MagWheels are too good to be left alone.

MAGWheels can handle bumps and cracks up to 1/2 inch very well, all you have to do is pay attention and bending your knees, as your knees act as your suspension.

Yes

T1 takes 2~3hours. T2 and T3 takes 3~4hours.

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.

The MAGWheel T1, T2 and T3 comes in similar appearance but different motors, batteries, tires and so on. They're designed to meet different needs. Here you can find the detailed differences, it will help you to find a right version for you.

Yes, MAGWheels can tackle almost any terrain like hill, sand, grass, gravel.

All MAGWheel versions could climb hills up from 20° to 30°.

MAGWheel can go up to 20-35km/h, the max speed of T1 is 20km/h, T2 is 26km/h, T3 is 35km/h, but top speed will vary depending on rider weight, terrain, slope, tire pressure, etc. Pushback will tell you when you are reaching the board's limits. When you start to feel Pushback, you need to lean back and slow down.